Find the schedule on our Online Education page. HNFS hosts ongoing CareAffiliate training sessions. TRICARE East Region Online Claims Submissions Qualified TRICARE East Region providers can enter claims into the portal for transmission to WPS and view remittance advices.View our online guide to provider procedures. Key features of this option include: Use without website registration. Tip: Use our step-by-step CareAffiliate Guide as a resource. Add attachments (see below if you use IE 11 as your browser) In the Secure Portal, click on 'Submit Authorization Request' to access CareAffiliate. Full name, address, and tax identification number (TIN) of the provider. CHANGES TO REFERRAL AND AUTHORIZATION REQUIREMENTS: UPDATED Pursuant to new TRICARE. Save frequently used providers, request profiles and diagnosis lists. If you have any issues accessing CareAffiliate or other online tools, HNFS offers web support at 1-80, Monday through Friday, 6:30 a.m.-6 p.m. Medical Claims Documentation Your Social Security number (SSN) must be on the claim.Find these on our Quick Reference Guides page. HNFS offers updated training materials that walk you through using CareAffiliate. The system will no longer allow for backdated entries. In most cases, a TRICARE network provider will file your medical claim, TRICARE will pay its portion, and. Please note: When entering the date in the “Service from the date” field within CareAffiliate, you will not be able to enter a past date. overview to assist you in the claims-filing process. Changes to how you navigate to certain features.While core functions will remain the same, with the new version of CareAffiliate you’ll notice: Providers and beneficiaries can contact HNFS’ customer service line should they need help with urgent referral needs during this maintenance period. If there has been a change or you have become eligible for insurance other than TRICARE, you can submit the information using this questionnaire. To prepare for the upgrade, our online referral and authorization submission tools will be unavailable from 9 p.m. Please send all written correspondence to: TRICARE For Life P.O. 18, 2023, Health Net Federal Services, LLC (HNFS) will be converting to an upgraded version of CareAffiliate, our preferred web tool for submitting pre-authorization and referral requests. CareAffiliate® Upgrade Scheduled for September 18
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